- 課程詳情
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課程介紹：
給了報(bào)價(jià)后，一直不回我，怎么辦？
Skype上客戶明明在線，不理我怎么辦？
老客戶訂單細(xì)節(jié)沒確認(rèn)好，發(fā)了N多郵件不回，是在休假么？
收到詢盤，我怎樣回郵件才能脫穎而出？
這個詢盤感覺是套價(jià)格的，我要不要回復(fù)？
----------------------打電話！
電話營銷如何巧妙越過前臺？
1.套近乎
Hello, this is Linda, may I speak to Mark? He knows me very well.
2.緊急情況處理
I have something urgent to talk with him, otherwise there will be a big problem.
3.有過來往
He sent me an Email (We met in fair days before), I have something to talk to him
4.直接編一個人名，通過前臺找到采購經(jīng)理（適合在網(wǎng)站上找到的客戶）
----Hello, may I speak to Mark?
---- Sorry there is no Mark here
----Oh, sorry, then who is purchasing manager now?
5跟前臺打好關(guān)系，并拜托轉(zhuǎn)接給采購經(jīng)理。
----Hello, this is Linda, may I know your name?
----Mary
----Hi， Mary，your voice is very nice, may I speak to Mark?
6.直接叫出前臺名字，并拜托轉(zhuǎn)接采購經(jīng)理或老板
Hello, Mary, may I speak to Mark?
